Reverse and Contract Logistics

Main Block of Hallmark Businsess School

OBJECTIVES:

UNIT I - CONTRACT LOGISTICS

Third party logistics industry overview – A framework for strategic alliances – Evolution of contract logistics – Types of third party logistics providers – Automobile, FMCG and Retail-Third party services and integration.

UNIT II - CLOSED LOOP SUPPLY CHAINS AND LOGISTICS

Introduction closed loop supply chains and logistics – Logistics and closed loop supply chain service – Overview of return logistics and closed loop supply chain models – Introduction product returns – Product Vs Parts returns – Strategic issues in closed loop supply chains.

UNIT III - BUSINESS AND MARKET

Overview – Introduction life cycle management – Trends and opportunities – Auto Warranty management, return process and benchmarks – Market overview – Reasons for using reverse logistics – General characteristicsConsumer goods Depot repair and value added services – Operating dynamics – Competitive evaluation – Secondary markets and final disposal.

UNIT IV - EMERGING TRENDS

Emerging trends in Retail, E-Commerce- FMCG and Automobile sectors- Systems and technology – For consumer goods operations, High tech logistics system – Impact and value of advanced logistics.

UNIT V MANAGING PROCESSES

Managing processes – Step by step process – Use of third party service providers – Additional factors Contemporary issues – Make in India and its impact on Countries GDP and Economic Growth.

Outcomes:

Text Books

  1. Coyle et.al, Management Of Transportation, 7th Edition, Cengage Learning, 2011.
  2. D. F. Blumberg, Reverse Logistics & Closed Loop Supply Chain Processes, Taylor and Francis, 2005.
  3. Hsin-I Hsiao, Wageningen, Logistics Outsourcing in the Food Processing Industry, Academic Pub, 2009.
  4. Surendra M. Gupta, Sustainability in Supply Chain Management Casebook: Applications in SCM, McGraw Hill, 2013.

Course Reference

  1. Janat Shah, Supply Chain Management: Text and Cases, Pearson Education India, 2009
  2. John Manners-Bell, Logistics and Supply Chains in Emerging Markets, Kogan Page, 2014.
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