Management Concepts and Organizational Behaviour

OBJECTIVE:

• To familiarize the students to the basic concepts of management in order to aid in understanding how an organization functions, and in understanding the complexity and wide variety of issues managers face in today’s business firms.
• To acquaint the students with the fundamentals of managing business and to understand individual and group behaviour at work place so as to improve the effectiveness of an organization. The course will use and focus on Indian experiences, approaches and cases.

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UNIT I - NATURE AND THEORIES OF MANAGEMENT

‍Evolution of management Thought-Classical, Behavioral and Management Science Approaches Management- meaning, levels, management as an art or science, Managerial functions and Roles, Evolution of Management Theory- Classical era- Contribution of F.W.Taylor, Henri Fayol, Neo-ClassicalMayo & Hawthorne Experiments. • Modern era – system & contingency approach Managerial Skills.

UNIT II - PLANNING AND ORGANISING

‍Planning – Steps in Planning Process – Scope and Limitations – Forecasting and types of Planning -Characteristics of a sound Plan – Management by Objectives (MBO) – Policies and Strategies – Scope and Formulation – Decision Making – Types, Techniques and Processes.

Organisation Structure and Design – Authority and Responsibility Relationships – Delegation of Authority and Decentralisation – Interdepartmental Coordination – Impact of Technology on Organisational design – Mechanistic vs Adoptive Structures – Formal and Informal Organisation.Control: meaning, function, Process and types of Control.

UNIT III - INDIVIDUAL BEHAVIOUR

‍Meaning of Organizational behavior, contributing disciplines, importance of organizational behavior, Perception and Learning – Personality and Individual Differences – Motivation theories and Job Performance – Values, Attitudes and Beliefs – Communication Types-Process – Barriers – Making Communication Effective.

UNIT IV - GROUP BEHAVIOUR

‍Groups and Teams: Definition, Difference between groups and teams, Stages of Group Development, Group Cohesiveness, Types of teams, Group Dynamics – Leadership – Styles – Approaches – Power and Politics – Organisational Structure – Organisational Climate and Culture, Conflict: concept, sources, Types, Stages of conflict, Management of conflict Organisational Change and Development.

UNIT V - EMERGING ASPECTS OF ORGANIZATIONAL BEHAVIOUR

‍Comparative Management Styles and approaches – Japanese Management Practices Organizational Creativity and Innovation – Organizational behavior across cultures – Conditions affecting cross cultural organizational operations, Managing International Workforce, Productivity and cultural contingencies, Cross cultural communication, Management of Diversity.

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